ARTWORK
All files must be submitted in 300 DPI or vector format. The design should be sized to the size you would like it to print or larger and dimensions should be provided. Text must be converted to outlines. Printing can only be as good as the artwork. Liberty Printing & Embroidery, LLC. will not be responsible for poor quality printing due to poor artwork. Liberty Printing & Embroidery, LLC. is not responsible for any misspellings, errors, or issues in your art file. We do our best to catch these errors and point them out to you, but we may not catch them all. If it is in your art file and on your approval, that is how it will print.
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PAYMENT TERMS
All orders require a 50% deposit prior to production, unless otherwise pre-approved by management. Production time for orders whose deposits are paid with a check begins after the deposit check has cleared. Any remaining balance is due in-full upon completion/pick up, or prior to shipping.
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CANCELLED CHECKS
There is a $35.00 Returned/NSF check fee.
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NOTICE OF DEFECTS/RETURNS
The Buyer must make any claims of defects, including but not limited to those related to shortages, quality, or specification, within the first 7 days after the receipt of merchandise. The seller cannot be responsible for shortages when shipments are directed to a third party. It is the responsibility of Buyer to inspect upon receipt, that all merchandise delivered matches its order.
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GARMENT DISCLAIMER
Liberty Printing & Embroidery, LLC. is not responsible for manufacturer defects such as color inconsistencies, stitching errors, mislabeled garments, loose/inconsistent stitching, and/or garment defects (holes in garments, ripped seams, etc.). We try our hardest to inspect the garments as we print them, but we cannot guarantee each garment. We are not the manufacturers of these garments, so we cannot ensure their construction. We highly recommend ordering extras of each size if an exact count is important.
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UNDER RUNS, DAMAGES, & SPOILAGE
Due to the nature of this business, Liberty Printing & Embroidery, LLC. will not be responsible for under-runs or spoilage up to 10% per design (spoilage must be more than 100 shirts per design for a reprint). Please keep this in mind when ordering (it is never a bad idea to order extras). We always do our best to get you what you ordered. We will refund you the cost of any items shorted from your order but will not process a reprint for less than 10% of your order (or 10 shirts minimum). As everything is done by hand , there is a 5% industry tolerance on placement, color, artwork size, etc.. There is also a 5% order tolerance due to damages and misprints.